Frequently Asked Questions

What is your return policy?

We offer a 30-day return policy. You have 30 days after receiving your item to request a return. Items must be unused, unworn, with tags and in original packaging. To start a return, email us at whymac5151@gmail.com.

How do I check my order status?

You'll receive a tracking number by email once your order ships. Check your inbox (including spam) or contact us if you need help.

Can I change my order after placing it?

Order changes can be made before the order has shipped. Contact us as soon as possible at whymac5151@gmail.com or call 1-416-574-0564.

Can I cancel my order?

Cancellations are accepted within 72 hours of placing your order, provided it has not yet shipped. Contact us immediately if you need to cancel.

How do I track my order?

Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

Can I change my shipping address?

Address changes can be made before the order ships. Contact us right away at whymac5151@gmail.com.

Is my credit/debit card information safe?

Yes — all transactions are processed through Shopify's secure, encrypted checkout. We never store your card details.

Contact Us

Email: whymac5151@gmail.com
Phone: 1-416-574-0564
Address: 3121 Kirwin Ave #702, Mississauga, Ontario L5A 3K9, Canada